It was my first (and last) time I go for a refund. Really hope I describe well the situation and you can understand guys. Since then when I open the game I get a message: "Your account is permanently locked. The ticket was still on hold and before I get the refund I bought Warships Premium and continue playing the game.Īfterwards finally I got the refund. In game, the WG premium has been canceled as expected. I gave them all the infos they wanted and agreed to a REFUND. They asked from me some infos so they return the money. WG respond that is not able and suggested to me a refund. So, Just few hours after purchase I noticed I didn't buy the correct pack, I created a ticket to WG and I asked for switch between premiums. Or did You Initiate a Bank Transfer to Call back the Money Paid to Wargamings Accounts ? D id t hey Initiate a Bank Transfer to Transfer the Money to you r Account. Which will then Result in Wargaming Immediately Recalling the Money from your Account and Banning your Account due to Attempted Fraud.īut we can also just Ask Wargaming Agreed to the Refund. And then you also Called back the Money from your own Bank Transfer. Then this could be Seen as an Attempt of Fraud where Wargaming Initiated a Bank Transfer of the Money to your Bank Account. If you Initiated a Forced Return of the Money by having your Bank Recall it from Wargamings Account after Wargaming Agreed to a Refund.
Or did You Initiate a Bank Transfer to Call back the Money Paid to Wargamings Accounts ?īecause Wargaming Issues Refunds by Initiating a Seperate Bank Transfer to your Account. So currently I would assume that his Mentioning of Chargeback instead of Refund is an Error in Language.īut we can also just Ask Wargaming Agreed to the Refund.ĭid they Initiate a Bank Transfer to Transfer the Money to your Account. The Post Opener has repeatedly Stated that he got a Refund and did not just Call back the Money.Īnd if you Read his Posts its pretty Obvious that his English Skills are limited.
So if I wouldn't contact with steam I shouldn't have any issue?ĭo you may know how long takes for unban after all.? :/Ī chargeback and a refund are completely different things, i suspect we're not getting all the truth, only WG can give a refund and you do not get a ban for a refund - we've seen this from the odd occasion where people have bought a prem ship and not played it, then got a refund, whereas a chargeback the OP mentions is a user initiated action through their bank or credit card, as the OP mentions the chargeback, i suspect he was impatient waiting for WG to answer the ticket and did it himself. So I closed the ticket in steam as solved before even get the refund from WG. After a while WG responded as well what I wrote in previous messages. Steam responded that cannot do anything and I should contact WG. Yes, I contacted with steam in first place as I didn't know where to contact first for the issue. The safest thing to do is to do a ticker to the Customer service to ask how exactly you can unlock your account !įrom the OP, I understand that he asked for a refund but as it was going slowly, he called his bank (or payment service) to cancel the payment and get his money back, so WG blocked his account as they gave him a service and they don't have the money anymore. So you can't really be sure for which game you need to pay to unlock your account. I'm not sure as you bought premium time for another game and asked WG to convert it for WoWS.
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